How To Fix DMF_OUTBOUND304 - No organization data (sales organization, distribution channel) available

SAP Error Message - Details

• Message type: E = Error

• Message class: DMF_OUTBOUND -

• Message number: 304

• Message text: No organization data (sales organization, distribution channel) available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMF_OUTBOUND304 - No organization data (sales organization, distribution channel) available ?

  The SAP error message DMF_OUTBOUND304 indicates that there is no organization data available for the specified sales organization and distribution channel in the context of data management framework (DMF) outbound processing. This error typically arises when trying to process or send data related to sales documents, and it can be caused by several factors.
  Causes:
  
  Missing Configuration: The sales organization or distribution channel may not be properly configured in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the relevant tables (e.g., TVKO for sales organizations, TVTWT for distribution channels).
  Incorrect Mapping: The mapping between the data being processed and the organizational data may not be set up correctly in the DMF configuration.
  Inactive or Deleted Data: The sales organization or distribution channel may have been marked as inactive or deleted in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the required organizational data.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the sales organization and distribution channel are correctly configured in the system. You can do this by navigating to the relevant configuration settings in SPRO (SAP Project Reference Object).
  Ensure that the sales organization is assigned to the company code and that the distribution channel is assigned to the sales organization.
  
  
  
  Review Master Data:
  
  Check the master data for the sales organization and distribution channel. Ensure that they exist and are active.
  Use transaction codes like OVX5 (for sales organizations) and OVX6 (for distribution channels) to review the settings.
  
  
  
  Validate DMF Configuration:
  
  Review the DMF configuration to ensure that the mappings for the sales organization and distribution channel are correctly set up.
  Check the DMF settings in transaction DMF or DMF_MAINTAIN to ensure that the outbound data model is correctly defined.
  
  
  
  Check for Inactive Data:
  
  Ensure that the sales organization and distribution channel have not been marked as inactive. You can check this in the relevant configuration or master data transactions.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the sales organization and distribution channel data.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the data retrieval is failing. This may require technical assistance from an SAP developer or basis consultant.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OVX5 - Maintain Sales Organizations
  OVX6 - Maintain Distribution Channels
  DMF - Data Management Framework
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to DMF and organizational data management for further insights.
  
  By following these steps, you should be able to identify the root cause of the DMF_OUTBOUND304 error and implement the necessary solutions to resolve it.