How To Fix DMCLG678 - Navigation has been synchronized with database

SAP Error Message - Details

• Message type: E = Error

• Message class: DMCLG - DMC Tool Development

• Message number: 678

• Message text: Navigation has been synchronized with database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMCLG678 - Navigation has been synchronized with database ?

  The SAP error message DMCLG678, which states "Navigation has been synchronized with database," typically occurs in the context of SAP BusinessObjects or SAP BW (Business Warehouse) environments. This message indicates that the navigation state of a report or dashboard has been synchronized with the underlying database, which can sometimes lead to confusion or issues in user experience.
  Cause:
  
  Data Refresh: The error often arises when there is a data refresh or update happening in the background, and the navigation state of the report is being updated to reflect the latest data.
  Session Timeout: If a user has been inactive for a while, the session may time out, leading to synchronization issues when they try to interact with the report.
  Database Connection Issues: Problems with the connection to the database can also trigger this message, especially if the system is unable to retrieve the latest data.
  User Permissions: Insufficient permissions to access certain data or reports can lead to synchronization issues.
  
  Solution:
  
  Refresh the Report: Try refreshing the report or dashboard to see if the issue resolves itself. This can often re-establish the connection to the database.
  Check Database Connection: Ensure that the database connection is stable and that there are no issues with the database server.
  Session Management: If the session has timed out, logging out and logging back in may help. Ensure that users are aware of session timeouts and manage their activity accordingly.
  Review User Permissions: Check if the user has the necessary permissions to access the data or reports. If not, adjust the permissions accordingly.
  Consult Logs: Review the application and database logs for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Documentation: Refer to SAP's official documentation for BusinessObjects or BW for more detailed troubleshooting steps related to navigation and database synchronization.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these can often resolve known issues.
  
  By following these steps, you should be able to address the DMCLG678 error and improve the user experience with your SAP reports and dashboards.