How To Fix DMC_RT_REMOTE_GEN309 - System type could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_RT_REMOTE_GEN - DMC Remote: Generation Function Messages

• Message number: 309

• Message text: System type could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_RT_REMOTE_GEN309 - System type could not be retrieved ?

  The SAP error message DMC_RT_REMOTE_GEN309 indicates that the system type could not be retrieved, which typically occurs in the context of SAP Data Management and Cloud (DMC) or related data integration scenarios. This error can arise due to various reasons, including configuration issues, connectivity problems, or missing authorizations.
  Causes:
  
  
  Configuration Issues: The system may not be properly configured in the DMC or the relevant SAP system.
  Connectivity Problems: There may be network issues preventing the DMC from connecting to the SAP system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the system type information.
  System Type Not Defined: The system type may not be defined in the DMC or the relevant configuration settings.
  Version Compatibility: There may be compatibility issues between the DMC and the SAP system version.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the SAP system is correctly configured in the DMC.
  Verify that the system type is defined and correctly set up