How To Fix DMC_RT_MSG122 - Service call failed

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_RT_MSG - DMC: Runtime Object Messages

• Message number: 122

• Message text: Service call failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_RT_MSG122 - Service call failed ?

  The SAP error message DMC_RT_MSG122, which indicates that a service call has failed, is typically associated with issues in the Data Management Cockpit (DMC) or related services in SAP systems. This error can arise due to various reasons, including configuration issues, network problems, or service unavailability.
  Possible Causes:
  
  Service Unavailability: The service that the DMC is trying to call may be down or not properly configured.
  Network Issues: There may be network connectivity problems between the DMC and the service endpoint.
  Authorization Issues: The user or service account may not have the necessary permissions to access the service.
  Configuration Errors: Incorrect settings in the DMC or related components can lead to service call failures.
  Timeouts: The service call may be timing out due to long processing times or heavy load on the server.
  Data Issues: The data being processed may be invalid or not conforming to expected formats.
  
  Solutions:
  
  Check Service Status: Verify that the service being called is up and running. You can do this by checking the service logs or using transaction codes like SMICM to monitor service status.
  Network Connectivity: Ensure that there are no network issues preventing the DMC from reaching the service. You can use tools like ping or traceroute to diagnose connectivity.
  Review Authorizations: Check the user roles and authorizations to ensure that the account being used has the necessary permissions to access the service.
  Configuration Review: Go through the DMC configuration settings to ensure that all parameters are set correctly. This includes checking the service endpoints and any related settings.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the service calls in the DMC configuration.
  Data Validation: Validate the data being processed to ensure it meets the expected criteria and formats.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to DMC and the specific error message. SAP Notes can provide insights into similar issues faced by other users and potential fixes.
  Logs and Traces: Review application logs and traces for more detailed error messages that can provide additional context about the failure.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP documentation for DMC for guidance on configuration and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.