How To Fix DMC_RT_MSG072 - Computer &1: number of processors is <= 0

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_RT_MSG - DMC: Runtime Object Messages

• Message number: 072

• Message text: Computer &1: number of processors is <= 0

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_RT_MSG072 - Computer &1: number of processors is <= 0 ?

  The SAP error message DMC_RT_MSG072 indicates that there is an issue with the configuration of the computer or server where the SAP system is running. Specifically, the error message states that the number of processors is less than or equal to zero, which is not a valid configuration for running SAP applications.
  Cause:
  
  Incorrect System Configuration: The system may not be properly configured to recognize the available processors. This can happen if the operating system or virtualization settings are misconfigured.
  Virtual Machine Settings: If SAP is running on a virtual machine, the VM may not be allocated any CPU resources, or the settings may not be correctly set to expose the processors to the operating system.
  Hardware Issues: There could be a hardware failure or misconfiguration that prevents the operating system from detecting the processors.
  Licensing Issues: In some cases, licensing restrictions may limit the number of processors that can be used.
  
  Solution:
  
  
  Check System Configuration:
  
  Verify the hardware configuration of the server to ensure that the processors are correctly installed and recognized by the operating system.
  Use system commands (like lscpu on Linux or wmic cpu get on Windows) to check the number of processors recognized by the OS.
  
  
  
  Review Virtual Machine Settings:
  
  If running in a virtualized environment, check the VM settings to ensure that the CPU resources are allocated correctly.
  Ensure that the VM is configured to use at least one virtual CPU.
  
  
  
  Operating System Settings:
  
  Ensure that the operating system is up to date and that all necessary drivers are installed.
  Check for any BIOS settings that may limit the number of processors recognized by the OS.
  
  
  
  Restart the System:
  
  Sometimes, a simple restart of the server or virtual machine can resolve temporary issues with hardware detection.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for any specific requirements or configurations needed for your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your hardware vendor for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to the SAP Basis documentation for guidance on system requirements and configurations.
  
  By following these steps, you should be able to identify and resolve the issue causing the DMC_RT_MSG072 error in your SAP environment.