How To Fix DMC_IU091 - Error while reading the support packages in the receiver system

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_IU - DMC: Messages for Integrated Upgrade

• Message number: 091

• Message text: Error while reading the support packages in the receiver system

What causes this issue?

Reading support packages in the receiver system an error occurred.
Required data for software component &V1& could not be read.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether all required support packages do exist in the receiver
system of software component &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_IU091 - Error while reading the support packages in the receiver system ?

  The SAP error message DMC_IU091, which indicates "Error while reading the support packages in the receiver system," typically occurs in the context of SAP Data Migration Cockpit or during system landscape management tasks. This error can arise due to various reasons, including issues with the connection to the receiver system, problems with the support package configuration, or authorization issues.
  Causes:
  
  Connection Issues: The system may not be able to connect to the receiver system due to network issues, incorrect configuration, or downtime of the receiver system.
  Authorization Problems: The user account used to access the receiver system may not have the necessary authorizations to read support package information.
  Incorrect Configuration: The receiver system may not be properly configured in the landscape or may not have the necessary support packages installed.
  System Version Mismatch: The source and receiver systems may be on incompatible versions or support package levels.
  Transport Directory Issues: Problems with the transport directory or transport management system can also lead to this error.
  
  Solutions:
  
  Check Connection: Verify that the connection to the receiver system is active and correctly configured. You can test the connection using transaction codes like SM59 (RFC Destinations).
  Review Authorizations: Ensure that the user has the necessary authorizations to access the support package information in the receiver system. You may need to consult with your security team to adjust roles and permissions.
  Verify Configuration: Check the configuration of the receiver system in the SAP landscape. Ensure that it is correctly set up and that the necessary support packages are installed.
  Check System Versions: Ensure that both the source and receiver systems are compatible in terms of versions and support package levels. You may need to upgrade or patch one of the systems.
  Transport Directory: Check the transport directory for any issues. Ensure that the transport management system is functioning correctly and that there are no locks or errors in the transport directory.
  Logs and Traces: Review the system logs (transaction SM21) and traces (transaction ST22 for dumps) for any additional error messages that could provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to DMC_IU091.
  Documentation: Review the official SAP documentation for the Data Migration Cockpit or the specific module you are working with for any additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.