How To Fix DMC_GENERAL382 - Invalid application server; for valid application servers, use input help


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DMC_GENERAL - MWB: General Messages

  • Message number: 382

  • Message text: Invalid application server; for valid application servers, use input help

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DMC_GENERAL382 - Invalid application server; for valid application servers, use input help ?

    The SAP error message DMC_GENERAL382 indicates that the application server you are trying to connect to is invalid or not recognized by the system. This error typically occurs in the context of Data Management and can arise due to various reasons, such as configuration issues, incorrect server names, or network problems.

    Causes:

    1. Incorrect Server Name: The application server name you entered may be misspelled or incorrect.
    2. Server Not Configured: The application server may not be configured in the SAP system.
    3. Network Issues: There may be network connectivity issues preventing access to the specified application server.
    4. Authorization Issues: The user may not have the necessary authorizations to access the specified application server.
    5. System Configuration: The system may not be properly configured to recognize the application server.

    Solutions:

    1. Check Server Name: Verify that the application server name is correct. Use the input help (F4) to select a valid application server from the list.
    2. Configuration Check: Ensure that the application server is properly configured in the SAP system. This can be done by checking the relevant configuration settings in transaction codes like SMLG (for load balancing) or RZ10 (for profile parameters).
    3. Network Connectivity: Test the network connection to the application server. You can use tools like ping or telnet to check connectivity.
    4. User Authorizations: Ensure that the user has the necessary authorizations to access the application server. This can be checked in transaction SU01 (User Maintenance).
    5. Consult Basis Team: If the issue persists, consult your SAP Basis team to check the system logs and configuration settings for any discrepancies.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM51 (to view application servers), SMLG (to manage load balancing), and RZ10 (to manage instance profiles).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to system configuration and application server management for best practices.

    By following these steps, you should be able to identify and resolve the issue related to the DMC_GENERAL382 error message.

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