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Message type: E = Error
Message class: DIWP1 - Revision Planning
Message number: 174
Message text: Error occured when trying to certify completion
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DIWP1174
- Error occured when trying to certify completion ?The SAP error message DIWP1174, which states "Error occurred when trying to certify completion," typically arises in the context of the SAP Learning Solution (LSO) or when dealing with training and event management. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
Possible Causes:
- Incomplete Data: The certification process may fail if there are missing or incomplete data fields in the training or event records.
- Authorization Issues: The user attempting to certify the completion may not have the necessary authorizations or roles assigned in SAP.
- Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
- Configuration Errors: Incorrect configuration settings in the Learning Solution module can lead to this error.
- Status Issues: The status of the training event or participant may not be set correctly, preventing certification.
Solutions:
- Check Data Completeness: Ensure that all required fields in the training or event records are filled out correctly. Review the participant's data and the training event details.
- Review Authorizations: Verify that the user has the appropriate roles and authorizations to certify completion. This may involve checking user roles in transaction SU01 or consulting with your SAP security team.
- Technical Troubleshooting: If the issue seems to be technical, check the SAP system logs (transaction SLG1) for any related error messages. You may need to involve your SAP Basis team to investigate further.
- Configuration Review: Review the configuration settings in the Learning Solution module to ensure they are set up correctly. This may involve checking transaction SPRO for relevant settings.
- Status Verification: Check the status of the training event and the participant. Ensure that the event is in a state that allows certification (e.g., completed) and that the participant's status is appropriate for certification.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
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