How To Fix DIWP1107 - Customer exit not active

SAP Error Message - Details

• Message type: E = Error

• Message class: DIWP1 - Revision Planning

• Message number: 107

• Message text: Customer exit not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIWP1107 - Customer exit not active ?

  The SAP error message DIWP1107, which states "Customer exit not active," typically occurs when a customer exit (a type of enhancement or modification point in SAP) is not activated in the system. Customer exits allow users to add custom functionality to standard SAP programs without modifying the original code.
  Cause:
  
  Inactive Customer Exit: The specific customer exit that is being called in the program is not activated. This can happen if the exit was never implemented or if it was deactivated after being implemented.
  Missing Implementation: The implementation of the customer exit may not have been done correctly or completely.
  Transport Issues: If the customer exit was transported from another system, it may not have been activated in the target system.
  
  Solution:
  
  
  Activate the Customer Exit:
  
  Go to transaction code CMOD (Project Management for Enhancements).
  Check if the project associated with the customer exit is active. If not, activate it.
  If you need to implement the exit, create or modify the project to include the necessary code.
  
  
  
  Check Implementation:
  
  Use transaction code SMOD to find the specific customer exit.
  Ensure that the exit is implemented correctly. If not, you may need to write the necessary code to implement the exit.
  
  
  
  Transport Request:
  
  If the exit was transported, ensure that the transport request is complete and that the exit is activated in the target system.
  
  
  
  Consult Documentation:
  
  Review any documentation related to the specific customer exit to ensure that you are following the correct steps for activation and implementation.
  
  
  
  Check for Dependencies:
  
  Sometimes, customer exits depend on other enhancements or modifications. Ensure that all related enhancements are also active.
  
  
  
  Related Information:
  
  Customer Exits: These are part of the SAP enhancement framework, which allows for custom code to be added to standard SAP applications.
  Transaction Codes:
  
  CMOD: Used to manage enhancement projects.
  SMOD: Used to find and manage customer exits.
  
  
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the specific customer exit you are working with.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP Basis or development team for further assistance.