How To Fix DISB_API_GEN011 - Missing entries: Flow and transaction key for contract &1 company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DISB_API_GEN - Generic API for disbursement

• Message number: 011

• Message text: Missing entries: Flow and transaction key for contract &1 company code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DISB_API_GEN011 - Missing entries: Flow and transaction key for contract &1 company code &2 ?

  The SAP error message DISB_API_GEN011 indicates that there are missing entries related to a specific contract and company code in the system. This error typically arises in the context of the SAP Dispute Management module, where the system is unable to find the necessary flow and transaction key for processing a contract.
  Cause:
  
  Missing Configuration: The flow and transaction keys may not be properly configured in the system for the specified contract and company code.
  Data Inconsistency: There may be inconsistencies or missing data in the relevant tables that store contract and transaction information.
  Incorrect Contract/Company Code: The contract or company code specified in the transaction may not exist or may have been incorrectly entered.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the flow and transaction keys are correctly configured in the system for the specified contract and company code. This can typically be done in the customizing settings of the SAP system.
  Ensure that the relevant settings in the Dispute Management module are correctly maintained.
  
  
  
  Data Validation:
  
  Check the database tables (e.g., contract tables) to ensure that the entries for the specified contract and company code exist.
  Use transaction codes like SE16 or SE11 to view the relevant tables and confirm that the necessary data is present.
  
  
  
  Correct Contract/Company Code:
  
  Double-check the contract number and company code being used in the transaction. Ensure that they are valid and correctly entered.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the contract and related data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the Dispute Management module for any specific guidance on this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if this is a known issue.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE16: Data Browser for checking table entries.
  SE11: Data Dictionary for viewing table structures.
  SPRO: Customizing settings for configuration.
  
  
  
  SAP Notes: Search for SAP Notes related to DISB_API_GEN011 for any known issues or fixes.
  
  
  Documentation: Review the SAP Help Portal for detailed information on Dispute Management and related configuration settings.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.