How To Fix DIGITAL_PAYMENTS735 - Customer account &1 / &2 is blocked by payment run &3 / &4

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 735

• Message text: Customer account &1 / &2 is blocked by payment run &3 / &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS735 - Customer account &1 / &2 is blocked by payment run &3 / &4 ?

  The SAP error message DIGITAL_PAYMENTS735 indicates that a customer account is blocked due to a payment run. This typically occurs when there are issues related to the payment processing for a specific customer account, which can prevent further transactions or payments from being processed.
  
  Cause:
  
  Payment Run Block: The customer account is blocked because it is currently involved in a payment run that has not yet been completed or has encountered an error.
  Payment Block Settings: The customer account may have specific payment block settings configured in the system that prevent payments from being processed.
  Incomplete Payment Processing: If a payment run was initiated but not completed successfully, it can lead to the account being blocked.
  
  Configuration Issues: There may be configuration issues in the payment processing settings that lead to the account being blocked.
  
  
  Solution:
  
  Check Payment Run Status: Verify the status of the payment run identified in the error message. Ensure that it has been