How To Fix DI_PCS013 - Customer missing

SAP Error Message - Details

• Message type: E = Error

• Message class: DI_PCS - Msgs for DI A&D PCS: Pooled, Customer & Subcontracting Stock

• Message number: 013

• Message text: Customer missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DI_PCS013 - Customer missing ?

  The SAP error message DI_PCS013 indicates that a customer is missing in the system. This error typically arises in scenarios where a transaction or process requires a customer record, but the system cannot find it. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Customer Not Created: The customer record has not been created in the system.
  Incorrect Customer Number: The customer number being referenced may be incorrect or does not exist.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in related tables.
  Inactive Customer: The customer record may exist but is marked as inactive or blocked.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer record.
  
  Solutions:
  
  Create Customer Record: If the customer does not exist, create a new customer record using transaction codes like XD01 (Create Customer - General Data) or VD01 (Create Customer - Sales Area Data).
  Verify Customer Number: Check the customer number being used in the transaction to ensure it is correct. You can use transaction XD03 (Display Customer) to verify if the customer exists.
  Check Customer Status: If the customer exists, check if it is active. You can do this by displaying the customer record and looking for any status indicators.
  Data Consistency Check: Run data consistency checks or reports to identify any inconsistencies in customer data.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This can be checked with the help of your SAP security team.
  Consult Documentation: Review SAP documentation or notes related to the specific module or transaction you are working with for any additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, VD01, VD02, and VD03 for customer master data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to identify the cause of the DI_PCS013 error and implement the appropriate solution.