How To Fix DHCDC_CORE021 - Cannot determine the number of active or scheduled jobs for job &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DHCDC_CORE -

• Message number: 021

• Message text: Cannot determine the number of active or scheduled jobs for job &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DHCDC_CORE021 - Cannot determine the number of active or scheduled jobs for job &1 ?

  The SAP error message DHCDC_CORE021 indicates that the system is unable to determine the number of active or scheduled jobs for a specific job identified by &1. This error typically arises in the context of job scheduling and monitoring within the SAP system.
  Possible Causes:
  
  Job Not Found: The job specified by &1 may not exist in the system, or it may have been deleted or not yet created.
  Authorization Issues: The user executing the job or querying the job status may not have the necessary authorizations to view job details.
  Database Issues: There may be issues with the database that prevent the system from retrieving job information.
  System Configuration: There could be configuration issues in the job scheduling or monitoring components of the SAP system.
  Job Status: The job might be in a state that does not allow for status retrieval, such as being in a transient state.
  
  Solutions:
  
  Verify Job Existence: Check if the job with the specified name exists in the system. You can do this by navigating to the job monitoring transaction (e.g., SM37) and searching for the job.
  Check Authorizations: Ensure that the user has the necessary authorizations to view job details. This may involve checking roles and permissions in the user profile.
  Database Check: If there are database issues, consider running database consistency checks or contacting your database administrator to resolve any underlying issues.
  Review Job Configuration: Check the configuration settings for job scheduling in the system. Ensure that all necessary components are correctly configured.
  System Logs: Review system logs (e.g., SM21) for any related error messages that might provide additional context or clues about the issue.
  Restart Job Scheduling: If the issue persists, consider restarting the job scheduling service or the entire SAP system, if feasible, to clear any transient issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring - to check the status of jobs.
  SM36: Job Scheduling - to create or modify jobs.
  SM21: System Log - to check for system errors and logs.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to job scheduling and monitoring for best practices and configuration guidelines.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.