How To Fix DH310 - New hot key & in search help & already used in search help & by &

SAP Error Message - Details

• Message type: E = Error

• Message class: DH - DD: Messages for search helps

• Message number: 310

• Message text: New hot key & in search help & already used in search help & by &

What causes this issue?

Elementary search help &V2& was assigned the <DS:DE.DDSHHOTKEY>hot
key</> &V1&. This hot key is also assigned to elementary search help
&V4&. Both elementary search helps are contained in collective search
help &V3&. It is therefore not possible to uniquely identify the
elementary search help in &V3& with the hot key.

System Response

The action is continued with a warning.

How to fix this error?

Check if you can give search help &V2& a hot key that does not result
in such collisions.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DH310 - New hot key & in search help & already used in search help & by & ?

  The SAP error message DH310 typically indicates an issue related to the use of hotkeys in search help. This error can occur when there is a conflict with the hotkeys defined in the system, particularly when a new hotkey is being defined that is already in use.
  Cause:
  
  Duplicate Hotkey: The error arises when you attempt to create a new hotkey that is already associated with another search help or has been previously defined.
  Search Help Configuration: The configuration of search helps may not be properly set up, leading to conflicts in hotkey assignments.
  Transport Issues: If the search help was transported from another system, there may be inconsistencies in the hotkey definitions.
  
  Solution:
  
  Check Existing Hotkeys: Review the existing hotkeys in the search help to ensure that the new hotkey you are trying to create is not already in use. You can do this by navigating to the relevant search help in the SAP GUI and checking the hotkey assignments.
  Modify Hotkey: If the hotkey is already in use, consider modifying the new hotkey to a different value that does not conflict with existing ones.
  Delete or Change Existing Hotkey: If the existing hotkey is not needed, you can delete or change it to free up the hotkey for your new search help.
  Review Search Help Configuration: Ensure that the search help configuration is correct and that there are no other conflicts in the definitions.
  Transport Management: If the issue is related to transport, ensure that all relevant objects are correctly transported and that there are no inconsistencies between systems.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SE11 (Data Dictionary) to view and modify search helps and their hotkeys.
  Documentation: Refer to SAP documentation for detailed guidelines on configuring search helps and managing hotkeys.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to search helps and hotkeys.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis or development team for further assistance, as they may have more insights into the specific configuration of your SAP environment.