How To Fix DGEXC108 - Cannot delete. Header data record is locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: DGEXC - Messages for Exceptions to DG Regulations

• Message number: 108

• Message text: Cannot delete. Header data record is locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DGEXC108 - Cannot delete. Header data record is locked by another user ?

  The SAP error message DGEXC108 indicates that a user is attempting to delete a header data record that is currently locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same data simultaneously, leading to a conflict.
  Cause:
  
  Record Locking: The record you are trying to delete is locked by another user who is currently editing or has recently accessed it. SAP uses a locking mechanism to prevent data inconsistencies.
  Transaction in Progress: Another user might be in the middle of a transaction that involves the same header data record.
  Background Jobs: Sometimes, background jobs or processes may also lock records, preventing other users from making changes.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try to delete the record again. The lock may be released once the other user completes their transaction.
  Identify the Lock: Use transaction code SM12 to check for locks. You can see which user is holding the lock on the record. If you have the necessary permissions, you can unlock the record, but this should be done with caution to avoid data inconsistencies.
  Communicate with the User: If you identify the user who has locked the record, you can communicate with them to see if they can release the lock or if they are done with their transaction.
  Check Background Jobs: If you suspect a background job is causing the lock, you can check the job status using transaction code SM37. If necessary, you can cancel the job if it is safe to do so.
  Review Lock Settings: If this issue occurs frequently, it may be worth reviewing the locking settings and processes in your SAP environment to minimize conflicts.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM37: Monitor background jobs.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to locking mechanisms.
  User Training: Ensure that users are trained on how to properly manage records to minimize locking issues.
  
  If the problem persists after trying these solutions, it may be necessary to consult with your SAP Basis team or technical support for further investigation.