How To Fix DGA390 - Import logs were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: DGA - DG: Messages for Dangerous Goods Management (A)

• Message number: 390

• Message text: Import logs were deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DGA390 - Import logs were deleted ?

  The SAP error message DGA390, which states "Import logs were deleted," typically occurs in the context of the Data Transfer Workbench (DTW) or during data import processes in SAP systems. This error indicates that the logs related to a previous import operation have been deleted, which can hinder troubleshooting and tracking of data import activities.
  Causes:
  
  Log Retention Settings: The system may be configured to automatically delete import logs after a certain period or after a specific number of logs have been retained.
  Manual Deletion: Logs may have been manually deleted by a user or through a maintenance job.
  System Cleanup Jobs: Scheduled jobs that clean up old logs may have run and removed the import logs.
  Database Issues: Problems with the database or storage could lead to logs being lost or deleted unexpectedly.
  
  Solutions:
  
  Check Log Retention Settings: Review the configuration settings for log retention in your SAP system. Adjust the settings to retain logs for a longer period if necessary.
  Review User Permissions: Ensure that only authorized users have the ability to delete logs. This can help prevent accidental deletions.
  Restore from Backup: If logs are critical for auditing or troubleshooting, check if there are backups available that can restore the deleted logs.
  Monitor Scheduled Jobs: Review any scheduled jobs that may be responsible for log cleanup. Adjust their frequency or criteria to prevent premature deletion of logs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Data Transfer Workbench or the specific module you are working with for more details on log management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check system logs (transaction SM21) for any related errors or warnings that may provide additional context for the issue.
  
  If the problem persists or if you need further assistance, consider reaching out to SAP support for more tailored help based on your specific system configuration and environment.