How To Fix DGA385 - IDoc was not posted; see import log

SAP Error Message - Details

• Message type: E = Error

• Message class: DGA - DG: Messages for Dangerous Goods Management (A)

• Message number: 385

• Message text: IDoc was not posted; see import log

What causes this issue?

You attempted to distribute dangerous goods master records to the
current system. However, errors were found in the objects.
Updating is canceled due to your setting that the IDoc cannot be
updated when there are errors.
You can check the reasons for the incorrect data records in the import
log.

System Response

The IDoc was not posted.

How to fix this error?

After correcting the errors (see the import log), you can start the
distribution again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DGA385 - IDoc was not posted; see import log ?

  The SAP error message DGA385 indicates that an IDoc (Intermediate Document) was not successfully posted to the system. This error can occur for various reasons, and it is essential to analyze the import log to identify the specific cause. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Data Issues: The data contained in the IDoc may be incorrect or incomplete, leading to validation errors during processing.
  Mapping Errors: There may be issues with the mapping of fields between the IDoc and the target SAP system.
  Configuration Issues: Incorrect configuration settings in the IDoc processing or the associated message type can lead to failures.
  Application Errors: The target application may have encountered an error while processing the IDoc, such as missing master data or business logic violations.
  System Errors: Technical issues such as database locks, system downtime, or network problems can also prevent successful posting.
  
  Solutions:
  
  Check the Import Log: The first step is to review the import log for the IDoc. You can do this using transaction code WE02 or WE05. Look for specific error messages that provide more details about why the IDoc was not posted.
  Correct Data Issues: If the log indicates data-related issues, correct the data in the IDoc and reprocess it. This may involve fixing missing or incorrect fields.
  Review Mapping: Ensure that the IDoc structure matches the expected structure in the target system. Adjust the mapping if necessary.
  Configuration Review: Check the configuration settings for the IDoc processing, including partner profiles and message types, to ensure they are set up correctly.
  Check Application Logs: Use transaction code SLG1 to check application logs for any related errors that may provide additional context.
  Reprocess the IDoc: After addressing the issues, you can reprocess the IDoc using transaction code BD87 or by using the appropriate function module.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific IDoc type and message type for additional troubleshooting steps.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc type you are working with, as different types may have different requirements and validation rules.
  Transaction Codes:
  
  WE02 / WE05: Display IDocs
  BD87: Reprocess IDocs
  SLG1: Application log
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues with specific IDoc types or configurations.
  
  By following these steps, you should be able to identify the cause of the DGA385 error and implement the necessary solutions to successfully post the IDoc.