How To Fix DG421 - Sales document is no longer valid

SAP Error Message - Details

• Message type: E = Error

• Message class: DG - DG: Messages for Dangerous Goods Management

• Message number: 421

• Message text: Sales document is no longer valid

What causes this issue?

You have selected the valid-from and valid-to date in Customizing for
<ZK>Dangerous Goods Management</> for the sales document type request
for quotation, quotation, scheduling agreement, or contract.
However, in the sales document, the valid-to date lies before today's
date. The request for quotation, quotation, or outline agreement are no
longer valid at present.

System Response

The dangerous goods check is terminated.

How to fix this error?

Enter a date in the <LB>Valid to</> field, which is greater or equal to
today's date.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DG421 - Sales document is no longer valid ?

  The SAP error message DG421, which states "Sales document is no longer valid," typically occurs when you are trying to process a sales document (like a sales order, quotation, or contract) that has been deleted, closed, or otherwise rendered invalid in the system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Document Deletion: The sales document may have been deleted or archived.
  Document Status: The document may have reached a status that prevents further processing (e.g., completed, canceled).
  Time Limit: The document may have a time limit for processing, and that limit has been exceeded.
  Changes in Master Data: Changes in customer or material master data that affect the validity of the sales document.
  Document Locking: The document may be locked by another user or process, making it temporarily invalid for your transaction.
  
  Solutions:
  
  Check Document Status: Verify the status of the sales document in the system. You can do this by using transaction codes like VA03 (Display Sales Order) or VA05 (List of Sales Orders).
  Recreate Document: If the document has been deleted or is no longer valid, you may need to recreate it.
  Review Change Logs: Check the change logs to see if the document was modified or deleted by another user.
  Consult with IT or SAP Support: If you suspect that the document should still be valid, consult with your IT department or SAP support team to investigate further.
  Check for Locks: Use transaction SM12 to check for any locks on the document and resolve them if necessary.
  Review Master Data: Ensure that the customer and material master data related to the sales document are valid and up to date.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA05 (List of Sales Orders), and SM12 (Display and Delete Locks).
  User Authorizations: Ensure that you have the necessary authorizations to view or modify the sales document.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for more detailed information on sales document processing and error handling.
  
  By following these steps, you should be able to identify the cause of the DG421 error and take appropriate action to resolve it.