How To Fix DFPS_OM_PROXI021 - Case Type '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: DFPS_OM_PROXI - Messages for DFPS OM proxy implementation

• Message number: 021

• Message text: Case Type '&1' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DFPS_OM_PROXI021 - Case Type '&1' does not exist ?

  The SAP error message DFPS_OM_PROXI021 indicates that a specific case type (represented by '&1') does not exist in the system. This error typically occurs in the context of the SAP Public Sector Management (PSM) module, particularly when dealing with case management or operational management functionalities.
  Cause:
  
  Non-Existent Case Type: The most common cause of this error is that the case type you are trying to access or process has not been defined in the system.
  Incorrect Configuration: There may be a configuration issue where the case type is not properly set up or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the specified case type.
  Data Entry Error: There could be a typographical error in the case type identifier being used.
  
  Solution:
  
  
  Check Case Type Configuration:
  
  Navigate to the configuration settings for case types in the SAP system.
  Ensure that the case type you are trying to use is defined and active.
  If it is not defined, you may need to create it using the appropriate transaction codes (e.g., SPRO for configuration).
  
  
  
  Verify Case Type Identifier:
  
  Double-check the case type identifier you are using to ensure it is correct and matches the defined case types in the system.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the case type. This may involve checking roles and permissions assigned to the user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on case type management and configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), S_USER_AUTH (for user authorizations), and others that may be pertinent to case management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the DFPS_OM_PROXI021 error and implement a suitable solution.