How To Fix DFPS_OM_PROXI013 - Selected Case Type '&1' is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: DFPS_OM_PROXI - Messages for DFPS OM proxy implementation

• Message number: 013

• Message text: Selected Case Type '&1' is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DFPS_OM_PROXI013 - Selected Case Type '&1' is not supported ?

  The SAP error message DFPS_OM_PROXI013 indicates that the selected case type (represented by &1) is not supported in the context of the operation you are trying to perform. This error typically arises in the context of SAP's Public Sector Management (PSM) or related modules where case management is involved.
  Cause:
  
  Unsupported Case Type: The case type you are trying to use is not defined or not supported in the system configuration.
  Configuration Issues: The case type may not be properly configured in the system, or it may not be activated for the specific process you are attempting to execute.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified case type.
  Data Entry Error: There may be a typographical error in the case type selection, leading to the system not recognizing it.
  
  Solution:
  
  
  Check Case Type Configuration:
  
  Go to the configuration settings for case types in your SAP system.
  Ensure that the case type you are trying to use is defined and activated.
  If necessary, create or modify the case type to ensure it meets the requirements of your process.
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to access the case type.
  If not, work with your SAP security team to grant the appropriate permissions.
  
  
  
  Correct Data Entry:
  
  Double-check the case type you are entering for any typographical errors.
  Ensure that you are using the correct case type code as defined in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details about supported case types in your version of SAP.
  If you have access to SAP Notes, search for any relevant notes that might address this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and context for better troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing case types, such as SPRO for configuration.
  SAP Notes: Look for SAP Notes related to case management and error DFPS_OM_PROXI013 for any patches or updates that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.