How To Fix DES010 - Failure in reaching Data Enrichment service

SAP Error Message - Details

• Message type: E = Error

• Message class: DES - Message class for Data Enrichment services

• Message number: 010

• Message text: Failure in reaching Data Enrichment service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DES010 - Failure in reaching Data Enrichment service ?

  The SAP error message DES010, which indicates a "Failure in reaching Data Enrichment service," typically arises in the context of SAP applications that utilize data enrichment services, such as SAP Data Intelligence or SAP Business Technology Platform. This error can occur due to various reasons, including network issues, service unavailability, or configuration problems.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the Data Enrichment service, such as firewall restrictions or DNS resolution issues.
  Service Unavailability: The Data Enrichment service may be down for maintenance or experiencing outages.
  Configuration Errors: Incorrect configuration settings in the SAP system or the Data Enrichment service can lead to communication failures.
  Authentication Issues: Problems with user credentials or token expiration can prevent successful access to the service.
  Version Compatibility: Incompatibility between the versions of the SAP system and the Data Enrichment service can also lead to this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the Data Enrichment service. You can use tools like ping or traceroute to diagnose network issues.
  Service Status: Verify the status of the Data Enrichment service. Check if it is operational and not undergoing maintenance.
  Review Configuration: Double-check the configuration settings in both the SAP system and the Data Enrichment service. Ensure that all endpoints, credentials, and parameters are correctly set.
  Authentication: Ensure that the credentials used to access the Data Enrichment service are valid and have not expired. If using OAuth tokens, check their validity.
  Logs and Traces: Review the logs in the SAP system and the Data Enrichment service for any additional error messages or warnings that could provide more context.
  Update Versions: Ensure that both the SAP system and the Data Enrichment service are running compatible versions. If necessary, update to the latest versions.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Data Enrichment services for specific configuration and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find potential solutions.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to the DES010 error.
  
  By following these steps, you should be able to diagnose and resolve the DES010 error effectively.