How To Fix DES004 - Error occured in downloading response from Data Enrichment

SAP Error Message - Details

• Message type: E = Error

• Message class: DES - Message class for Data Enrichment services

• Message number: 004

• Message text: Error occured in downloading response from Data Enrichment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DES004 - Error occured in downloading response from Data Enrichment ?

  The SAP error message DES004, which indicates that an error occurred while downloading a response from Data Enrichment, typically relates to issues in the data processing or communication between SAP systems and external data sources or services. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external data source.
  Service Unavailability: The external data enrichment service may be down or not responding.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external service can lead to this error.
  Data Format Issues: The data being sent or received may not be in the expected format, leading to parsing errors.
  Timeouts: The request may be timing out due to long processing times on the external service.
  Authorization Issues: The SAP system may not have the necessary permissions to access the external data service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external data service. You can use tools like ping or traceroute to diagnose network issues.
  Verify Service Status: Check if the external data enrichment service is operational. You may need to contact the service provider for status updates.
  Review Configuration Settings: Double-check the configuration settings in the SAP system related to the data enrichment service. Ensure that all parameters are correctly set.
  Inspect Data Formats: Validate the data being sent to and received from the external service. Ensure that it adheres to the expected formats and structures.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system for the data enrichment requests.
  Check Authorizations: Ensure that the SAP system has the necessary authorizations to access the external service. This may involve checking user roles and permissions.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review the application logs and traces in the SAP system for more detailed error messages that can provide insights into the root cause.
  Documentation: Refer to the official SAP documentation for the specific module or service you are using for data enrichment to understand the expected configurations and data formats.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.