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How To Fix DC006 - Control Framework: Fatal error - GUI cannot be reached


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DC - Control Enabling Technology / Control Framework

  • Message number: 006

  • Message text: Control Framework: Fatal error - GUI cannot be reached

  • Show details Hide details
  • What causes this issue?

    When the Control Framework is started, the system checks whether the
    installed GUI supports frontend components such as controls. This check
    failed; the causes may be as follows:
    1.) The program is running in the background
    2.) A transaction was called using CALL TRANSACTION ... STARTING IN
    BACKGROUND TASK.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Programs that run in the background cannot address controls on the
    frontend. In this case, the application must either include a fallback
    that does not depend on the user interface, or the program or
    transaction must terminate itself.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DC006 - Control Framework: Fatal error - GUI cannot be reached ?

    The SAP error message DC006 Control Framework: Fatal error - GUI cannot be reached typically indicates that there is an issue with the connection between the SAP GUI (Graphical User Interface) and the SAP application server. This error can occur due to various reasons, including network issues, configuration problems, or issues with the SAP GUI itself.

    Causes:

    1. Network Issues: Problems with the network connection can prevent the SAP GUI from reaching the application server.
    2. SAP GUI Configuration: Incorrect settings in the SAP GUI configuration can lead to connectivity issues.
    3. Server Availability: The SAP application server may be down or not responding.
    4. Firewall/Proxy Settings: Firewalls or proxy settings may be blocking the connection to the SAP server.
    5. Version Compatibility: Incompatibility between the SAP GUI version and the SAP server version can also lead to this error.
    6. User Authorization: Insufficient user authorizations may prevent access to the GUI.

    Solutions:

    1. Check Network Connection: Ensure that your network connection is stable and that you can reach the SAP server. You can try pinging the server or accessing it through other means.
    2. Verify SAP GUI Configuration: Check the SAP GUI settings to ensure that the connection parameters (like the application server, instance number, and system ID) are correctly configured.
    3. Server Status: Verify that the SAP application server is up and running. You can check this with your system administrator or through the SAP management tools.
    4. Firewall/Proxy Settings: Review firewall and proxy settings to ensure that they are not blocking the connection to the SAP server.
    5. Update SAP GUI: Ensure that you are using a compatible version of the SAP GUI. If necessary, update to the latest version that is compatible with your SAP server.
    6. Check User Authorizations: Ensure that your user account has the necessary authorizations to access the SAP system.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP Notes can provide specific guidance based on the version of SAP you are using.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Logs and Traces: Review the logs and traces in the SAP system for more detailed error messages that can provide additional context for troubleshooting.

    If the issue persists after trying the above solutions, it may be necessary to involve your IT support team or SAP Basis team for further investigation.

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