How To Fix DBOSC559 - Error while retrieving system information; &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DBOSC -

• Message number: 559

• Message text: Error while retrieving system information; &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DBOSC559 - Error while retrieving system information; &1 ?

  The SAP error message DBOSC559 indicates that there was an issue while retrieving system information from the database. This error can occur in various scenarios, often related to database connectivity or configuration issues. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Database Connectivity Issues: The SAP system may not be able to connect to the database due to network issues, incorrect connection parameters, or database server downtime.
  Database Configuration Problems: Incorrect configuration settings in the database or in the SAP system can lead to this error.
  Insufficient Permissions: The user account being used to connect to the database may not have the necessary permissions to retrieve system information.
  Database Corruption: There may be corruption in the database that prevents it from returning the requested information.
  Resource Limitations: The database server may be under heavy load or may have reached its resource limits, causing it to fail to respond to requests.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Check network connectivity between the SAP application server and the database server.
  Ensure that the connection parameters (hostname, port, database name, user credentials) are correct.
  
  
  
  Review Database Configuration:
  
  Check the database configuration settings in the SAP system (e.g., in the instance profile).
  Ensure that the database is configured correctly to allow connections from the SAP system.
  
  
  
  Verify User Permissions:
  
  Ensure that the user account used for the database connection has the necessary permissions to access system information.
  Check for any recent changes in user roles or permissions.
  
  
  
  Check for Database Corruption:
  
  Run database integrity checks to identify and resolve any corruption issues.
  Consult the database documentation for specific commands or tools to check for corruption.
  
  
  
  Monitor Database Performance:
  
  Use database monitoring tools to check for performance issues or resource limitations.
  If the database is under heavy load, consider optimizing queries or increasing resources.
  
  
  
  Review SAP Logs:
  
  Check the SAP application logs (transaction SM21) for any related error messages that could provide more context.
  Review the database logs for any errors or warnings that coincide with the time of the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Database Documentation: Refer to the documentation for the specific database being used (e.g., Oracle, SQL Server, HANA) for troubleshooting connectivity and configuration issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further assistance.