How To Fix DBOSC424 - Error while synchronizing user authorizations


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DBOSC -

  • Message number: 424

  • Message text: Error while synchronizing user authorizations

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DBOSC424 - Error while synchronizing user authorizations ?

    The SAP error message DBOSC424, which indicates an error while synchronizing user authorizations, typically arises in the context of database operations related to user management and authorization synchronization. This error can occur for various reasons, including issues with the database connection, inconsistencies in user data, or problems with the authorization objects.

    Causes:

    1. Database Connection Issues: Problems with the connection to the database can lead to synchronization errors.
    2. Authorization Object Issues: Missing or inconsistent authorization objects can cause failures during synchronization.
    3. User Data Inconsistencies: If there are inconsistencies in user data or if the user does not exist in the database, synchronization may fail.
    4. Transport Issues: If the authorization changes are being transported from one system to another, issues in the transport process can lead to errors.
    5. System Configuration: Incorrect configuration settings in the SAP system can also lead to synchronization problems.

    Solutions:

    1. Check Database Connection: Ensure that the database connection is stable and functioning correctly. You can test the connection using transaction codes like DBACOCKPIT or SM21 to check for any database-related errors.
    2. Review Authorization Objects: Verify that all necessary authorization objects are present and correctly configured. You can use transaction SU21 to check the authorization objects.
    3. User Data Consistency: Check for any inconsistencies in user data. You can use transaction SU01 to review user profiles and ensure that all necessary data is correctly maintained.
    4. Transport Management: If the issue is related to transport, check the transport logs for any errors. Use transaction STMS to review transport requests and their statuses.
    5. System Configuration: Review the system configuration settings related to user management and authorizations. Ensure that all settings are correctly configured according to your organization's policies.
    6. SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search for notes in the SAP Support Portal.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), PFCG (Role Maintenance), and SUIM (User Information System) for managing user authorizations.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots that may help diagnose the problem.
    • Documentation: Review SAP documentation related to user management and authorization synchronization for best practices and troubleshooting steps.

    By following these steps, you should be able to identify the cause of the DBOSC424 error and implement a suitable solution.

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