How To Fix DBOSC421 - Error while generating new ID; unable to save ID counter on database

SAP Error Message - Details

• Message type: E = Error

• Message class: DBOSC -

• Message number: 421

• Message text: Error while generating new ID; unable to save ID counter on database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DBOSC421 - Error while generating new ID; unable to save ID counter on database ?

  The SAP error message DBOSC421 indicates that there is an issue with generating a new ID due to a failure in saving the ID counter to the database. This error typically arises in scenarios where the system is trying to create a new identifier (like a document number, order number, etc.) but encounters a problem with the database.
  Causes:
  
  Database Locking Issues: The ID counter table may be locked by another transaction, preventing the current transaction from updating it.
  Database Connection Problems: There may be issues with the connection to the database, such as network problems or database server downtime.
  Insufficient Database Permissions: The user or application may not have the necessary permissions to update the ID counter in the database.
  Database Corruption: There could be corruption in the database that is preventing the ID counter from being updated.
  Configuration Issues: Incorrect configuration settings in the SAP system or database can lead to this error.
  
  Solutions:
  
  Check Database Locks: Use database administration tools to check for locks on the ID counter table. If a lock is found, you may need to wait for the other transaction to complete or manually release the lock if appropriate.
  Verify Database Connection: Ensure that the connection to the database is stable and that the database server is running without issues. Check for any network problems that might be affecting connectivity.
  Review User Permissions: Confirm that the user or application has the necessary permissions to update the ID counter in the database. Adjust permissions if needed.
  Database Integrity Check: Run integrity checks on the database to identify and fix any corruption issues. This may involve using database-specific tools or commands.
  Check Configuration Settings: Review the configuration settings in both the SAP system and the database to ensure they are correct and compatible.
  Restart the Application: Sometimes, simply restarting the SAP application or the database can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the DBOSC421 error in your SAP system.