How To Fix DBOSC021 - Error while exporting content; unable to create XML document

SAP Error Message - Details

• Message type: E = Error

• Message class: DBOSC -

• Message number: 021

• Message text: Error while exporting content; unable to create XML document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DBOSC021 - Error while exporting content; unable to create XML document ?

  The SAP error message DBOSC021 indicates that there was an error while exporting content, specifically that the system was unable to create an XML document. This error can arise from various underlying issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  File System Permissions: The user or service account running the export may not have the necessary permissions to write to the file system or the specific directory where the XML document is being created.
  
  
  Disk Space Issues: The server may be running low on disk space, preventing the creation of new files.
  
  
  Invalid XML Structure: If the content being exported contains invalid characters or structures that do not conform to XML standards, the export process may fail.
  
  
  Configuration Issues: There may be misconfigurations in the SAP system or the export settings that lead to this error.
  
  
  System Resource Limitations: Insufficient memory or CPU resources on the server can also lead to failures in document creation.
  
  
  Network Issues: If the export process involves network resources, any interruptions or connectivity issues can cause failures.
  
  
  Solutions:
  
  
  Check Permissions: Ensure that the user or service account has the necessary permissions to write to the target directory. Adjust permissions as needed.
  
  
  Free Up Disk Space: Check the available disk space on the server. If it is low, consider cleaning up unnecessary files or increasing disk capacity.
  
  
  Validate Content: Review the content being exported for any invalid characters or structures. Ensure that it adheres to XML standards.
  
  
  Review Configuration: Check the configuration settings related to the export process. Ensure that all parameters are set correctly.
  
  
  Monitor System Resources: Use system monitoring tools to check for CPU and memory usage. If resources are low, consider optimizing the system or upgrading hardware.
  
  
  Check Network Connectivity: If the export process relies on network resources, ensure that there are no connectivity issues. Test the network connection and resolve any issues.
  
  
  Review Logs: Check the SAP application logs and system logs for more detailed error messages that can provide additional context about the failure.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with to ensure compliance with best practices.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.