How To Fix DBACK028 - Database Connection

SAP Error Message - Details

• Message type: E = Error

• Message class: DBACK - DBA Checks

• Message number: 028

• Message text: Database Connection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DBACK028 - Database Connection ?

  The SAP error message DBACK028 typically indicates an issue with the database connection, specifically related to the database backup process. This error can arise due to various reasons, including configuration issues, network problems, or database service availability.
  Causes of DBACK028
  
  Database Service Unavailability: The database service may not be running or is unreachable.
  Network Issues: There could be network connectivity problems between the SAP application server and the database server.
  Configuration Errors: Incorrect configuration settings in the SAP system or database connection parameters.
  Insufficient Permissions: The user account used for the database connection may not have the necessary permissions.
  Resource Limitations: The database server may be under heavy load or may have reached its resource limits (e.g., memory, connections).
  Firewall Restrictions: Firewalls may be blocking the connection between the SAP application and the database.
  
  Solutions to DBACK028
  
  Check Database Status: Ensure that the database service is running. You can do this by logging into the database server and checking the service status.
  Verify Network Connectivity: Use tools like ping or telnet to check if the SAP application server can reach the database server.
  Review Configuration Settings: Check the database connection parameters in the SAP system (e.g., DB connection settings in the SAP profile or transaction codes like DBACOCKPIT).
  Check User Permissions: Ensure that the user account used for the database connection has the necessary permissions to perform backup operations.
  Monitor Database Performance: Use database monitoring tools to check for performance issues or resource limitations on the database server.
  Firewall Configuration: Ensure that any firewalls between the SAP application and the database are configured to allow the necessary traffic.
  Review SAP Logs: Check the SAP application logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information
  
  SAP Notes: Check SAP Notes related to DBACK028 for any specific patches or updates that may address this issue.
  Documentation: Refer to the official SAP documentation for database administration and backup procedures.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the DBACK028 error effectively.