How To Fix DBA_ALERT802 - Database Connection is not available. Internal Error &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DBA_ALERT - DBA Cockpit: Alert Framework

• Message number: 802

• Message text: Database Connection is not available. Internal Error &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DBA_ALERT802 - Database Connection is not available. Internal Error &1 ?

  The SAP error message DBA_ALERT802 Database Connection is not available. Internal Error &1 typically indicates that there is an issue with the database connection in your SAP system. This error can arise from various underlying causes, and addressing it usually involves a few troubleshooting steps. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Database Server Down: The database server may be down or unreachable due to network issues or server failures.
  Configuration Issues: Incorrect database connection parameters in the SAP system configuration (e.g., incorrect hostname, port, or database name).
  Database Instance Issues: The specific database instance may not be running or may have crashed.
  Resource Limitations: The database may be running out of resources (e.g., memory, disk space).
  User Permissions: The user account used for the database connection may not have the necessary permissions.
  Network Issues: There may be network connectivity issues between the SAP application server and the database server.
  
  Solutions:
  
  Check Database Status: Verify that the database server is up and running. You can do this by logging into the database directly or using monitoring tools.
  Review Configuration: Check the database connection settings in the SAP system (transaction DBACOCKPIT or RZ10 for profile parameters) to ensure they are correct.
  Restart Database Instance: If the database instance is down, restart it. Ensure that all necessary services are running.
  Check Resource Usage: Monitor the database server for resource usage (CPU, memory, disk space) and address any limitations.
  User Permissions: Ensure that the database user has the necessary permissions to connect to the database and perform required operations.
  Network Troubleshooting: Check for any network issues that may be preventing the SAP application server from connecting to the database. This may involve checking firewalls, routing, and network configurations.
  Review Logs: Check the SAP application server logs and database logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for your specific version of SAP and the database you are using (e.g., Oracle, HANA, SQL Server).
  Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the DBA_ALERT802 error message.