How To Fix DB6PM878 - Provide new user name and password with administrative authority

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 878

• Message text: Provide new user name and password with administrative authority

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM878 - Provide new user name and password with administrative authority ?

  The SAP error message DB6PM878 typically indicates that there is an issue with the database connection, specifically related to user authentication. This error suggests that the system is unable to connect to the database because the user credentials provided do not have the necessary administrative authority or are incorrect.
  Cause:
  
  Incorrect Credentials: The username or password provided for the database connection is incorrect.
  Insufficient Privileges: The user account being used does not have the necessary administrative privileges to perform the required operations.
  Database Configuration Issues: There may be issues with the database configuration that prevent the user from connecting properly.
  Expired Password: The password for the user account may have expired or been changed without updating the SAP configuration.
  
  Solution:
  
  
  Verify Credentials:
  
  Double-check the username and password being used for the database connection. Ensure that they are entered correctly.
  
  
  
  Create/Update User with Administrative Privileges:
  
  If the current user does not have administrative privileges, you may need to create a new user or update the existing user to have the necessary permissions. This typically involves:
  
  Logging into the database with an account that has sufficient privileges.
  Creating a new user or modifying the existing user to grant administrative rights.
  
  
  
  
  
  Update SAP Configuration:
  
  If you create a new user or change the password of an existing user, make sure to update the SAP system configuration to reflect these changes. This may involve updating the database connection settings in the SAP system.
  
  
  
  Check Database Logs:
  
  Review the database logs for any additional error messages or information that may provide more context about the authentication failure.
  
  
  
  Password Management:
  
  Ensure that the password policy for the database is being followed, and check if the password has expired. If so, reset the password.
  
  
  
  Consult Documentation:
  
  Refer to the SAP and database documentation for specific instructions on user management and connection settings.
  
  
  
  Related Information:
  
  Database Type: The specific steps may vary depending on the type of database being used (e.g., Oracle, SQL Server, HANA, etc.).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Management: Familiarize yourself with the user management tools and commands for your specific database system to effectively manage user permissions.
  
  If the issue persists after following these steps, consider reaching out to your database administrator or SAP support for further assistance.