How To Fix DB6PM610 - C-call &1 failed; return code is &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 610

• Message text: C-call &1 failed; return code is &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM610 - C-call &1 failed; return code is &2 ?

  The SAP error message DB6PM610 indicates that there was a failure in a database call, and it provides a return code that can help diagnose the issue. This error typically arises in the context of database operations, particularly when using the SAP database interface.
  Cause:
  The error message DB6PM610 C-call &1 failed; return code is &2 can be caused by several factors, including:
  
  
  Database Connectivity Issues: There may be a problem with the connection between the SAP application and the database. This could be due to network issues, incorrect database configuration, or the database server being down.
  
  
  Database Configuration Errors: Incorrect settings in the database configuration or in the SAP system can lead to failed calls.
  
  
  Resource Limitations: The database may be running out of resources (e.g., memory, disk space) which can cause operations to fail.
  
  
  Database Locks: If there are locks on the database that prevent the operation from completing, this can lead to errors.
  
  
  Incorrect SQL Statements: If the SQL statement being executed is incorrect or not supported by the database, it can result in a failure.
  
  
  Version Compatibility: There may be compatibility issues between the SAP application and the database version being used.
  
  
  Solution:
  To resolve the DB6PM610 error, you can take the following steps:
  
  
  Check Database Connectivity: Ensure that the database server is up and running, and that there are no network issues preventing the SAP system from connecting to the database.
  
  
  Review Return Code: Analyze the return code provided in the error message. This code can give you specific information about the nature of the failure. Refer to the database documentation for details on what the return code means.
  
  
  Examine Logs: Check the SAP application logs and the database logs for any additional error messages or warnings that could provide more context about the failure.
  
  
  Validate Configuration: Review the database and SAP configuration settings to ensure they are correct and compatible.
  
  
  Monitor Resources: Check the database server for resource usage (CPU, memory, disk space) and ensure that it is not overloaded.
  
  
  Check for Locks: Use database tools to check for any locks that may be preventing the operation from completing.
  
  
  Test SQL Statements: If applicable, test the SQL statements being executed to ensure they are valid and supported by the database.
  
  
  Consult Documentation: Refer to SAP Notes and documentation for any known issues or patches related to the error.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Database Documentation: Consult the documentation for the specific database you are using (e.g., Oracle, SQL Server, HANA) for more details on error codes and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the DB6PM610 error in your SAP environment.