How To Fix DB6PM474 - Alerts in the system landscape view do not originate from the MAI

DB6PM474 - Overview

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 474

• Message text: Alerts in the system landscape view do not originate from the MAI

What causes this issue?

The DBA Cockpit failed to retrieve the alert status of the system from
the monitoring and alerting infrastructure (MAI) in SAP Solution
Manager. Therefore, the alert statuses in the system landscape view are
either based on data from RZ20 or no alert statuses are displayed if
RZ20 is not configured.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM474 - Alerts in the system landscape view do not originate from the MAI ?

  The SAP error message DB6PM474 indicates that there are alerts in the system landscape view that do not originate from the Monitoring and Alerting Infrastructure (MAI). This can occur in environments where multiple monitoring tools or systems are integrated, and alerts are generated from sources other than the MAI.
  
  Cause:
  
  Integration with Other Monitoring Tools: The system landscape may be integrated with other monitoring tools that generate alerts independently of the MAI.
  
  Configuration Issues: There may be misconfigurations in the MAI setup or in the way alerts are being routed or displayed.
  Data Consistency Issues: Alerts may be generated from outdated or inconsistent data sources that are not aligned with the MAI.
  System Landscape Changes: Changes in the system landscape, such as new systems being added or existing systems being removed, can lead to discrepancies in alert generation.
  
  
  Solution:
  
  Check Configuration: Review the configuration of the MAI and ensure that it is set up correctly to capture