How To Fix DB6PM347 - Connect to database not possible, only offline activities available

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 347

• Message text: Connect to database not possible, only offline activities available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM347 - Connect to database not possible, only offline activities available ?

  The SAP error message DB6PM347: Connect to database not possible, only offline activities available typically indicates that the SAP system is unable to establish a connection to the underlying database. This can occur for various reasons, and understanding the cause is crucial for resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Database Server Down: The database server may be down or not reachable due to network issues or server crashes.
  Configuration Issues: Incorrect database connection parameters in the SAP system configuration (e.g., incorrect hostname, port, or database name).
  Database Instance Not Running: The specific database instance that the SAP system is trying to connect to may not be running.
  Resource Limitations: The database server may be experiencing resource limitations (e.g., memory, CPU) that prevent it from accepting new connections.
  Firewall or Network Issues: Firewalls or network configurations may be blocking the connection to the database server.
  Database Maintenance: The database may be undergoing maintenance or updates, making it temporarily unavailable.
  
  Solutions:
  
  Check Database Server Status: Verify that the database server is up and running. You can do this by logging into the database server directly or using monitoring tools.
  Review Configuration Settings: Check the SAP system's database connection settings in the instance profile or the SAP GUI (transaction DBACOCKPIT or DB02) to ensure they are correct.
  Restart Database Instance: If the database instance is not running, try restarting it. This may require administrative access to the database server.
  Network Connectivity: Ensure that there are no network issues preventing the SAP system from reaching the database server. You can use tools like ping or telnet to test connectivity.
  Check Logs: Review the database logs and SAP logs for any error messages that might provide more context about the connection failure.
  Consult with Database Administrator: If the issue persists, consult with your database administrator to check for any underlying issues with the database server or to perform maintenance tasks.
  Check for Maintenance Windows: Confirm if there are any scheduled maintenance windows that might affect database availability.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to your specific version of SAP and the database you are using.
  Database Documentation: Refer to the documentation for your specific database (e.g., Oracle, SQL Server, HANA) for troubleshooting connection issues.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support or your internal IT support team for further investigation.