How To Fix DB6PM296 - List of servers could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 296

• Message text: List of servers could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM296 - List of servers could not be read ?

  The SAP error message DB6PM296, which states "List of servers could not be read," typically indicates an issue with the database connection or configuration in the SAP system. This error can arise from various underlying causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Database Connectivity Issues: The SAP system may not be able to connect to the database server due to network issues, incorrect configuration, or the database server being down.
  Configuration Errors: Incorrect settings in the SAP system configuration (e.g., instance profile, database parameters) can lead to this error.
  Database Instance Not Running: The database instance that SAP is trying to connect to may not be running or may have crashed.
  Authorization Issues: The user account used to connect to the database may not have the necessary permissions.
  Corrupted Database: In some cases, the database itself may be corrupted or misconfigured.
  
  Solutions:
  
  Check Database Status: Ensure that the database server is up and running. You can do this by logging into the database server and checking its status.
  Verify Network Connectivity: Ensure that there are no network issues preventing the SAP system from reaching the database server. You can use tools like ping or telnet to test connectivity.
  Review Configuration Settings: Check the SAP instance profile and database configuration settings to ensure they are correct. Look for parameters related to the database connection.
  Check User Permissions: Verify that the user account used for the database connection has the necessary permissions to access the database.
  Review Logs: Check the SAP and database logs for any additional error messages or warnings that could provide more context about the issue.
  Restart Services: If the database is running but still causing issues, consider restarting the database service and the SAP application server.
  Consult Documentation: Refer to SAP Notes and documentation for any specific guidance related to your version of SAP and the database you are using.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Database Documentation: Review the documentation for the specific database you are using (e.g., Oracle, SQL Server, HANA) for any known issues or configuration guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or database administrator for further investigation and resolution.