How To Fix DB6PM277 - Current size of self-tuned buffer pool &1 could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 277

• Message text: Current size of self-tuned buffer pool &1 could not be retrieved

What causes this issue?

The current size of a self-tuned buffer pool could not be retrieved.
The buffer pool might not be in use.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The current size has been set to 0.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM277 - Current size of self-tuned buffer pool &1 could not be retrieved ?

  The SAP error message DB6PM277 indicates that the system is unable to retrieve the current size of a self-tuned buffer pool. This error typically arises in the context of database management, particularly when using SAP systems that rely on databases like SAP HANA, Oracle, or others.
  Cause:
  
  Database Connectivity Issues: There may be a problem with the connection between the SAP application and the database.
  Database Configuration: The buffer pool may not be properly configured or initialized in the database settings.
  Insufficient Permissions: The user or service account running the SAP application may not have the necessary permissions to access the buffer pool information.
  Database Version or Compatibility: There may be compatibility issues between the SAP application and the database version being used.
  Resource Limitations: The database server may be experiencing resource limitations (e.g., memory, CPU) that prevent it from retrieving the buffer pool size.
  
  Solution:
  
  Check Database Connection: Ensure that the SAP application can connect to the database without issues. Test the connection and verify that the database is up and running.
  Review Database Configuration: Check the configuration settings for the buffer pool in the database. Ensure that it is properly set up and that the self-tuning feature is enabled if applicable.
  Verify Permissions: Ensure that the user account running the SAP application has the necessary permissions to access the buffer pool information. You may need to grant additional privileges.
  Database Logs: Review the database logs for any errors or warnings that might provide more context about the issue.
  Update Database: If there are known compatibility issues, consider updating the database to a version that is compatible with your SAP application.
  Monitor Resource Usage: Check the resource usage on the database server. If the server is under heavy load, consider optimizing performance or scaling resources.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Database Documentation: Refer to the documentation for the specific database you are using (e.g., Oracle, HANA) for guidance on buffer pool configuration and management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.