How To Fix DB6PM059 - Communication error when accessing remote system &1: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 059

• Message text: Communication error when accessing remote system &1: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM059 - Communication error when accessing remote system &1: &2 ?

  The SAP error message DB6PM059 indicates a communication error when trying to access a remote system. This error can occur in various scenarios, such as when connecting to a database or when trying to access a remote SAP system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the remote system. This could be due to firewalls, routing issues, or network outages.
  Configuration Errors: Incorrect configuration settings in the SAP system or the remote system can lead to communication failures. This includes incorrect connection parameters, such as hostnames, ports, or service names.
  Database Issues: If the remote system is a database, it may be down or not reachable. This could be due to database server issues or misconfigurations.
  Authentication Problems: Issues with user credentials or permissions can prevent successful communication with the remote system.
  Timeouts: If the connection attempt takes too long, it may time out, leading to this error.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or traceroute to verify that the SAP system can reach the remote system.
  Ensure that there are no firewalls blocking the required ports for communication.
  
  
  
  Review Configuration Settings:
  
  Check the connection parameters in the SAP system (e.g., transaction DBACOCKPIT or SM59 for RFC connections).
  Ensure that the hostname, port, and service name are correctly configured.
  
  
  
  Verify Database Status:
  
  If the remote system is a database, check if the database is up and running.
  Look for any error messages in the database logs that might indicate issues.
  
  
  
  Check User Credentials:
  
  Ensure that the user credentials used for the connection are correct and have the necessary permissions.
  If applicable, check for any password expiration or account lockout issues.
  
  
  
  Increase Timeout Settings:
  
  If timeouts are suspected, consider increasing the timeout settings in the connection configuration.
  
  
  
  Consult Logs:
  
  Review the SAP system logs (transaction SM21) and the application logs for any additional error messages that might provide more context.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for details on configuring remote connections and troubleshooting communication issues.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By systematically checking these areas, you should be able to identify and resolve the communication error indicated by the DB6PM059 message.