How To Fix DB6800 - Status of Remote Connection

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6 - DB6: Alert Monitoring and Alert Configuration

• Message number: 800

• Message text: Status of Remote Connection

What causes this issue?

This status attribute shows the current availability of a remote databas
e. If the connection cannot be established, the status is set to
'Yellow' and further monitoring of attributes for this database will be
stopped.

System Response

If the remote database is not available, a retry is automatically perfor
med after 1800 seconds. As soon as the connection has been
re-established, monitoring is resumed.

How to fix this error?

No manual action required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6800 - Status of Remote Connection ?

  The SAP error message DB6800 typically indicates an issue with the status of a remote database connection. This error can arise due to various reasons, including network issues, database server unavailability, or configuration problems. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Network Issues: There may be a network connectivity problem between the SAP application server and the database server.
  Database Server Unavailability: The database server might be down or not reachable due to maintenance or unexpected failures.
  Configuration Errors: Incorrect configuration settings in the SAP system or database connection parameters can lead to this error.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the database.
  Database Instance Issues: The specific database instance may not be running or may have encountered an error.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Use tools like ping or telnet to verify that the SAP application server can reach the database server.
  Ensure that there are no network outages or issues.
  
  
  
  Verify Database Server Status:
  
  Check if the database server is up and running. You may need to restart the database service if it is down.
  Look into the database logs for any errors or issues that might indicate why the server is not reachable.
  
  
  
  Review Configuration Settings:
  
  Check the database connection parameters in the SAP system (e.g., DB connection settings in the SAP profile).
  Ensure that the connection string, user credentials, and other parameters are correctly configured.
  
  
  
  Firewall and Security Settings:
  
  Ensure that the necessary ports for database communication are open in the firewall settings.
  Check if any security policies are preventing the connection.
  
  
  
  Database Instance Check:
  
  If using a clustered database or multiple instances, ensure that the correct instance is being targeted and is operational.
  Review the instance logs for any errors.
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for any known issues related to the DB6800 error. SAP frequently updates its knowledge base with solutions for specific error messages.
  Consult the official SAP documentation for troubleshooting database connection issues.
  
  
  
  Related Information:
  
  SAP Basis Team: If you are not able to resolve the issue, it may be necessary to involve your SAP Basis team or database administrator for further investigation.
  Monitoring Tools: Utilize monitoring tools to keep track of database performance and connectivity issues.
  Regular Maintenance: Regularly check and maintain both the SAP and database environments to prevent such issues from occurring.
  
  By following these steps, you should be able to diagnose and resolve the DB6800 error related to the status of a remote connection in SAP.