How To Fix DB6589 - Log files of the user exit

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6 - DB6: Alert Monitoring and Alert Configuration

• Message number: 589

• Message text: Log files of the user exit

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB6589 - Log files of the user exit ?

  The SAP error message DB6589 typically relates to issues with log files generated by user exits in the SAP system. This error can occur when there are problems with the logging mechanism, such as file size limits being exceeded, file access issues, or configuration problems.
  Cause:
  
  File Size Limit: The log files generated by user exits may have exceeded the maximum allowed size.
  Access Permissions: The user or the system may not have the necessary permissions to write to the log file location.
  Configuration Issues: There may be misconfigurations in the logging settings for user exits.
  Disk Space: The disk where the log files are stored may be full, preventing new log entries from being created.
  System Performance: High system load or performance issues may also affect the logging process.
  
  Solution:
  
  Check Log File Size: Review the size of the log files and delete or archive old logs if they exceed the size limit.
  Verify Permissions: Ensure that the user and the SAP system have the necessary permissions to write to the log file directory.
  Review Configuration: Check the configuration settings for user exit logging in the SAP system to ensure they are set correctly.
  Free Up Disk Space: If the disk is full, free up space by deleting unnecessary files or moving logs to another location.
  Monitor System Performance: Check for any performance issues in the system that may be affecting logging and address them accordingly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to DB6589 for any specific patches or updates that may address this issue.
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to view logs and diagnose issues.
  User Exits: Familiarize yourself with the specific user exits that are generating logs to understand their purpose and how they interact with the system.
  System Logs: Review system logs (SM21) for any additional errors or warnings that may provide context for the DB6589 error.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.