How To Fix DB6207 - The user exit is active

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6 - DB6: Alert Monitoring and Alert Configuration

• Message number: 207

• Message text: The user exit is active

Copy of the first block of DB6 206

What causes this issue?

The DB2 User Exit saves complete log files to the log directory using
the database engine. It is saved:
To the log archive
Or, if you use an archiving system such as TSM or LEGATO, directly to
the archiving system.
Only after this archiving does the database engine delete log files
that are no longer required from the log directory.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6207 - The user exit is active ?

  The SAP error message DB6207, which states "The user exit is active," typically occurs in the context of database operations, particularly when there is a user exit or enhancement that is interfering with the normal processing of a database operation. This can happen during various database-related activities, such as data extraction, updates, or during the execution of certain transactions.
  Cause:
  
  Active User Exit: The primary cause of this error is that a user exit (a custom enhancement point in SAP) is currently active and is affecting the database operation. User exits are often used to implement custom logic that is not part of the standard SAP functionality.
  Configuration Issues: There may be issues with the configuration of the user exit, such as incorrect coding or logic that leads to the error.
  Database Locking: Sometimes, the user exit may be causing a lock on the database, preventing the operation from completing successfully.
  
  Solution:
  
  Deactivate the User Exit: If you have access to the system and the necessary authorizations, you can deactivate the user exit temporarily to see if that resolves the issue. This can usually be done through transaction codes like SMOD or CMOD, where you can manage enhancements.
  Review the Code: If you are a developer or have access to the development team, review the code associated with the user exit to identify any potential issues or bugs that may be causing the error.
  Check for Locks: Use transaction SM12 to check for any database locks that may be related to the user exit. If you find any locks, you may need to release them.
  Consult Documentation: Check the SAP documentation or notes related to the specific user exit to see if there are known issues or recommended solutions.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may have additional insights or patches available.
  
  Related Information:
  
  User Exits: User exits are predefined points in the SAP standard code where you can add your own custom code. They are part of the enhancement framework in SAP.
  Transaction Codes: Familiarize yourself with transaction codes like SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for further investigation.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on user exits.
  
  By following these steps, you should be able to diagnose and potentially resolve the DB6207 error in your SAP environment.