How To Fix DB10010 - User-related information

SAP Error Message - Details

• Message type: E = Error

• Message class: DB10 - Database Monitor: messages

• Message number: 010

• Message text: User-related information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB10010 - User-related information ?

  The SAP error message DB10010, which indicates "User-related information," typically arises in the context of database operations and user authorizations. This error can occur for various reasons, often related to user permissions, database connectivity, or configuration issues.
  Causes:
  
  Insufficient User Authorizations: The user may not have the necessary permissions to perform the requested operation on the database.
  Database Connection Issues: There may be problems with the connection between the SAP application and the database.
  User Lock or Expiration: The user account may be locked or expired, preventing access to the database.
  Configuration Errors: Incorrect configuration settings in the SAP system or database can lead to this error.
  Database User Mismatch: The database user configured in SAP may not match the actual database user or may not have the required roles.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary roles and authorizations to access the database and perform the required operations.
  Use transaction code SU01 to check and modify user roles.
  
  
  
  Review Database Connection:
  
  Ensure that the database connection settings in the SAP system are correct.
  Check the database instance and ensure it is running and accessible.
  
  
  
  Unlock or Reactivate User Account:
  
  If the user account is locked or expired, unlock or reactivate it using transaction code SU01.
  
  
  
  Check Configuration Settings:
  
  Review the configuration settings in the SAP system and ensure they are correctly set up for the database connection.
  Check the DBACOCKPIT or DB02 transactions for database-related settings.
  
  
  
  Verify Database User:
  
  Ensure that the database user configured in the SAP system has the necessary permissions and roles assigned in the database.
  You may need to consult with your database administrator to verify the user settings.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), DBACOCKPIT (Database Administration Cockpit), and DB02 (Database Performance Analysis).
  Logs and Traces: Review system logs and traces for additional context on the error. Use transaction codes like SM21 (System Log) and ST22 (Dump Analysis) to investigate further.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.