How To Fix DB02037 - Operation has status &1 and started at &2 (end time unknown)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DB02 - For Oracle Component of the Database Monitor

  • Message number: 037

  • Message text: Operation has status &1 and started at &2 (end time unknown)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DB02037 - Operation has status &1 and started at &2 (end time unknown) ?

    The SAP error message DB02037 indicates that a database operation has a status that is not completed, and the operation started at a specific time, but the end time is unknown. This message typically arises in the context of database operations, such as backups, restores, or other long-running database tasks.

    Cause:

    1. Long-Running Operations: The operation may be taking longer than expected due to large data volumes, resource contention, or performance issues.
    2. Database Locking: There may be locks on the database that are preventing the operation from completing.
    3. Resource Constraints: Insufficient system resources (CPU, memory, I/O) can lead to delays in database operations.
    4. Network Issues: If the database is remote, network latency or interruptions can affect the operation's completion.
    5. Configuration Issues: Incorrect database configuration or parameters may lead to unexpected behavior during operations.

    Solution:

    1. Check Operation Status: Use database management tools or transaction codes (like DBACOCKPIT) to check the status of the operation. Look for any locks or ongoing processes that might be causing delays.
    2. Monitor System Resources: Check the system's CPU, memory, and I/O usage to identify any bottlenecks. Tools like SAP Solution Manager or OS-level monitoring can help.
    3. Review Database Logs: Look at the database logs for any errors or warnings that might indicate what is causing the operation to hang.
    4. Kill Stuck Processes: If you identify a process that is stuck and not making progress, you may need to terminate it. Be cautious with this step, as it can lead to data inconsistency.
    5. Increase Timeout Settings: If the operation is expected to take a long time, consider increasing timeout settings in the database or SAP configuration.
    6. Consult Documentation: Refer to SAP Notes or documentation related to your specific database system (e.g., Oracle, HANA, SQL Server) for any known issues or patches.
    7. Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Use transaction codes like SM37 (Job Monitoring) or DBACOCKPIT for monitoring database operations.
    • SAP Notes: Search for relevant SAP Notes that might address specific issues related to your database version or configuration.
    • Database Documentation: Review the documentation for your specific database system for best practices and troubleshooting steps.

    By following these steps, you should be able to diagnose and resolve the issue related to the DB02037 error message.

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