How To Fix DB01004 - Database monitor errors (all databases)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DB01 - For the Generic Part of the Database Monitor

  • Message number: 004

  • Message text: Database monitor errors (all databases)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DB01004 - Database monitor errors (all databases) ?

    The SAP error message DB01004 indicates that there are issues related to the database monitor, which can affect the performance and stability of the SAP system. This error can arise from various underlying causes, and addressing it typically involves several steps.

    Causes of DB01004

    1. Database Connectivity Issues: Problems with the connection between the SAP application server and the database server can lead to this error.
    2. Database Performance Problems: High load on the database, such as long-running queries or insufficient resources (CPU, memory, disk I/O), can trigger this error.
    3. Configuration Issues: Incorrect database configuration settings or parameters can lead to monitoring errors.
    4. Database Locking: Locks on database tables or rows can prevent the database monitor from functioning correctly.
    5. Database Corruption: Corruption in the database can lead to various errors, including monitoring issues.
    6. Insufficient Permissions: The user account used by SAP to connect to the database may not have the necessary permissions to access monitoring data.

    Solutions

    1. Check Database Connectivity:

      • Verify that the SAP application server can connect to the database server.
      • Check network configurations, firewalls, and any other connectivity issues.
    2. Monitor Database Performance:

      • Use database monitoring tools to check for performance bottlenecks.
      • Analyze long-running queries and optimize them if necessary.
      • Ensure that the database has sufficient resources (CPU, memory, disk space).
    3. Review Configuration Settings:

      • Check the database configuration parameters in the SAP system and ensure they are set correctly.
      • Consult the database documentation for recommended settings.
    4. Investigate Locking Issues:

      • Use database tools to check for locks and identify the sessions that are holding them.
      • Resolve any locking issues by terminating problematic sessions or optimizing the application logic.
    5. Check for Database Corruption:

      • Run database integrity checks to identify any corruption.
      • If corruption is found, follow the database vendor's procedures for recovery.
    6. Verify User Permissions:

      • Ensure that the SAP user account has the necessary permissions to access the database and its monitoring features.
      • Adjust permissions as needed.
    7. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
      • Apply any recommended patches or updates.
    8. Restart Services:

      • In some cases, restarting the database or the SAP application server may resolve transient issues.

    Related Information

    • SAP Documentation: Refer to the official SAP documentation for detailed information on database monitoring and troubleshooting.
    • Database Vendor Documentation: Consult the documentation for the specific database being used (e.g., Oracle, SQL Server, HANA) for additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be necessary to engage SAP support or your database administrator for further assistance.

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