How To Fix DB870 - Error at CALLBACK module

SAP Error Message - Details

• Message type: E = Error

• Message class: DB - Messages for logical databases and background processing

• Message number: 870

• Message text: Error at CALLBACK module

What causes this issue?

The function module LDB_CALLBACK, which returns the read data to the
calling system, raised an exception.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the function module call and the LDB_PROCESS_REMOTE function
module.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB870 - Error at CALLBACK module ?

  The SAP error message DB870, which indicates an error at the CALLBACK module, typically relates to issues with database connectivity or communication between the SAP application server and the database. This error can arise from various underlying causes, and addressing it often requires a systematic approach to identify and resolve the issue.
  Possible Causes:
  
  Database Connection Issues: Problems with the database connection settings, such as incorrect parameters in the database configuration.
  Database Server Unavailability: The database server may be down or unreachable due to network issues.
  Resource Limitations: The database server may be experiencing resource constraints, such as memory or CPU limitations.
  Database Locking: There may be locks on database objects that prevent the operation from completing.
  Configuration Errors: Incorrect settings in the SAP system or database configuration files.
  Version Compatibility: Incompatibility between the SAP application and the database version.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is running and accessible.
  Test the connection from the SAP application server to the database using tools like ping or telnet.
  
  
  
  Review Configuration Settings:
  
  Check the database connection parameters in the SAP profile (e.g., instance profile).
  Ensure that the database client is correctly installed and configured.
  
  
  
  Monitor Database Performance:
  
  Use database monitoring tools to check for resource usage and performance metrics.
  Look for any locks or long-running transactions that may be causing issues.
  
  
  
  Check SAP Logs:
  
  Review the SAP application logs (transaction SM21) and developer traces (transaction ST22) for additional error messages or context.
  Check the database logs for any errors or warnings that may provide insight into the issue.
  
  
  
  Restart Services:
  
  If the issue persists, consider restarting the SAP application server and/or the database server to clear any transient issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to the specific version of SAP and the database you are using for any known issues or patches.
  
  
  
  Engage Support:
  
  If the problem cannot be resolved internally, consider reaching out to SAP support or your database vendor for assistance.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to DB870.
  Database Documentation: Review the documentation for the specific database you are using (e.g., Oracle, SQL Server, HANA) for troubleshooting steps related to connectivity and performance.
  Community Forums: Check SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  
  By systematically addressing these areas, you can often identify the root cause of the DB870 error and implement an appropriate solution.