How To Fix DB614 - Icon could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: DB - Messages for logical databases and background processing

• Message number: 614

• Message text: Icon could not be found

What causes this issue?

Error calling the function module ICON_CREATE.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB614 - Icon could not be found ?

  The SAP error message "DB614 Icon could not be found" typically indicates an issue related to the database connection or the graphical user interface (GUI) components of the SAP system. This error can occur in various contexts, such as when trying to access certain functionalities in the SAP GUI or when there are issues with the database configuration.
  Causes:
  
  Missing or Corrupted Files: The icon or graphical element may be missing or corrupted in the SAP GUI installation.
  Database Connection Issues: There may be problems with the connection to the database, which can prevent the GUI from displaying certain elements.
  Version Mismatch: The version of the SAP GUI may not be compatible with the version of the SAP system you are trying to access.
  Configuration Issues: Incorrect configuration settings in the SAP system or the database can lead to this error.
  Network Issues: Network problems can also affect the ability to retrieve graphical elements from the server.
  
  Solutions:
  
  Reinstall or Repair SAP GUI: If the icon files are missing or corrupted, reinstalling or repairing the SAP GUI can resolve the issue.
  Check Database Connection: Ensure that the database is up and running and that the connection settings in the SAP system are correct.
  Update SAP GUI: Make sure you are using a version of the SAP GUI that is compatible with your SAP system. If necessary, update to the latest version.
  Clear Cache: Sometimes, clearing the cache of the SAP GUI can help resolve display issues.
  Check Configuration Settings: Review the configuration settings in both the SAP system and the database to ensure they are correct.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  SAP Support Portal: You can search for specific SAP Notes related to the error message DB614 on the SAP Support Portal.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for troubleshooting database connection issues and GUI-related problems.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.