How To Fix DASHBOARD_ON_HOMEPAG001 - Personalization Text

SAP Error Message - Details

• Message type: E = Error

• Message class: DASHBOARD_ON_HOMEPAG - Dashboard on Home Page

• Message number: 001

• Message text: Personalization Text

You can choose the reports you want to display in the dropdown list. By
default, the first report in the Personalized List is displayed in this
content block. If you have more than one Dashboard content block on your
home page, the settings that you make here affect the personalization of
all Dashboard content blocks.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DASHBOARD_ON_HOMEPAG001 - Personalization Text ?

  The SAP error message DASHBOARD_ON_HOMEPAG001 typically relates to issues with personalization settings in the SAP Fiori Launchpad or SAP GUI, particularly when users are trying to access or customize their dashboards or home pages.
  Cause:
  
  Personalization Issues: The error may occur if there are problems with the personalization settings for the user. This could be due to corrupted settings or conflicts with existing configurations.
  Authorization Problems: Users may not have the necessary authorizations to access or modify the dashboard or home page.
  Technical Issues: There could be underlying technical issues, such as problems with the backend system or the Fiori Launchpad configuration.
  Browser Cache: Sometimes, browser cache issues can lead to unexpected behavior in web applications, including SAP Fiori.
  
  Solution:
  
  
  Reset Personalization: 
  
  Users can try resetting their personalization settings. This can often be done through the user settings in the Fiori Launchpad or SAP GUI.
  Navigate to the personalization settings and look for an option to reset or delete the current settings.
  
  
  
  Check Authorizations: 
  
  Ensure that the user has the necessary roles and authorizations to access the dashboard. This may require coordination with your SAP security team.
  
  
  
  Clear Browser Cache: 
  
  If using a web-based interface, clear the browser cache and cookies. This can resolve issues caused by outdated or corrupted cached data.
  
  
  
  Check System Logs: 
  
  Review the system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any steps taken to troubleshoot.
  
  
  
  Related Information:
  
  SAP Fiori Launchpad: Familiarize yourself with the Fiori Launchpad and its personalization features, as understanding how these work can help in troubleshooting.
  User Roles and Authorizations: Understanding the role-based access control in SAP can help in diagnosing authorization-related issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the DASHBOARD_ON_HOMEPAG001 error in SAP.