How To Fix DAC_DIGITAL_ACCESS013 - No tenant found for client &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DAC_DIGITAL_ACCESS - Message Class of Digital Access

• Message number: 013

• Message text: No tenant found for client &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DAC_DIGITAL_ACCESS013 - No tenant found for client &1 ?

  The SAP error message DAC_DIGITAL_ACCESS013 with the description "No tenant found for client &1" typically indicates that the system is unable to find a tenant associated with the specified client number. This can occur in various scenarios, particularly in environments that utilize SAP's Digital Access or SAP S/4HANA Cloud solutions.
  Causes:
  
  Incorrect Client Number: The client number specified in the error message may be incorrect or does not exist in the system.
  Missing Tenant Configuration: The tenant may not be properly configured or registered in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the tenant associated with the specified client.
  System Migration or Changes: If there have been recent migrations, upgrades, or changes in the system, the tenant information may not have been properly updated or migrated.
  Database Issues: There could be underlying database issues that prevent the system from retrieving tenant information.
  
  Solutions:
  
  Verify Client Number: Check the client number specified in the error message to ensure it is correct. You can do this by navigating to the client settings in the SAP system.
  Check Tenant Configuration: Ensure that the tenant is properly configured in the system. This may involve checking the tenant settings in the SAP Digital Access or S/4HANA Cloud administration areas.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the tenant. This may involve checking user roles and permissions.
  Consult System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more detailed diagnostics and help resolve any underlying issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation related to Digital Access and tenant management for best practices and configuration guidelines.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the DAC_DIGITAL_ACCESS013 error effectively.