How To Fix DAC_DIGITAL_ACCESS001 - Exception occurred on &1 at &2 when accessing SAP Passport

SAP Error Message - Details

• Message type: E = Error

• Message class: DAC_DIGITAL_ACCESS - Message Class of Digital Access

• Message number: 001

• Message text: Exception occurred on &1 at &2 when accessing SAP Passport

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DAC_DIGITAL_ACCESS001 - Exception occurred on &1 at &2 when accessing SAP Passport ?

  The SAP error message DAC_DIGITAL_ACCESS001 typically indicates that there was an exception or error when trying to access the SAP Passport service. This service is often related to digital access and may involve issues with user authentication, authorization, or connectivity.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the SAP Passport service.
  Authorization Problems: The user may not have the necessary permissions to access the SAP Passport service.
  Configuration Errors: There could be misconfigurations in the settings related to the SAP Passport service.
  Service Outage: The SAP Passport service itself may be down or experiencing issues.
  Expired Credentials: The credentials used to access the service may have expired or been revoked.
  
  Solutions:
  
  Check Network Connectivity: Ensure that your SAP system can reach the SAP Passport service. You can do this by pinging the service endpoint or checking network logs.
  Review User Permissions: Verify that the user account attempting to access the service has the appropriate roles and permissions assigned.
  Configuration Review: Check the configuration settings for the SAP Passport service in your SAP system. Ensure that all parameters are set correctly.
  Service Status: Check the SAP support portal or relevant SAP community forums to see if there are any reported outages or issues with the SAP Passport service.
  Update Credentials: If the credentials are expired, update them and ensure they are correctly configured in the system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Logs and Traces: Review system logs and traces for more detailed error messages that can provide insight into the root cause of the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.