How To Fix D9801 - Error occurred when displaying the F4 help

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 801

• Message text: Error occurred when displaying the F4 help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9801 - Error occurred when displaying the F4 help ?

  The SAP error message D9801, which states "Error occurred when displaying the F4 help," typically indicates that there is an issue with the F4 help functionality in SAP. This functionality is used to provide users with a list of possible values for a field when they press the F4 key.
  Causes:
  
  Missing or Incomplete Data: The underlying data that the F4 help is trying to retrieve may be missing or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access the data that the F4 help is trying to display.
  Configuration Issues: There may be a configuration problem in the SAP system that is preventing the F4 help from functioning correctly.
  Program Errors: There could be a bug or error in the ABAP program that is responsible for generating the F4 help.
  Database Issues: Problems with the database connection or the database itself can also lead to this error.
  
  Solutions:
  
  Check Data Availability: Ensure that the data required for the F4 help is available and correctly maintained in the system.
  Review Authorizations: Verify that the user has the necessary authorizations to access the data. This can be done by checking the user's roles and authorizations in the SAP system.
  Debugging: If you have access to debugging tools, you can try to debug the program that is generating the F4 help to identify any issues.
  Check Configuration: Review the configuration settings related to the F4 help for the specific field or transaction. Ensure that everything is set up correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a solution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to the specific module or area where the error occurs.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the D9801 error in SAP.