How To Fix D9775 - SD interface call

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 775

• Message text: SD interface call

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9775 - SD interface call ?

  The SAP error message D9775 typically relates to issues in the Sales and Distribution (SD) module, particularly when there is a problem with the interface call. This error can occur during various processes, such as order processing, delivery, or billing, and it often indicates that there is a problem with the data being passed between different components or systems.
  Cause:
  
  Data Inconsistency: The error may arise due to inconsistencies in the data being processed. This could be due to missing or incorrect information in the sales order, delivery, or billing document.
  Configuration Issues: Incorrect configuration in the SD module or related modules (like MM or FI) can lead to interface call errors.
  Custom Code: If there are custom enhancements or modifications in the SD processes, they might not be handling certain scenarios correctly, leading to this error.
  System Integration Issues: If there are integrations with other systems (like EDI, third-party applications, etc.), issues in the data exchange can trigger this error.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform certain actions, leading to interface call failures.
  
  Solution:
  
  Check Data Consistency: Review the data in the sales order, delivery, or billing document for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.
  Review Configuration: Check the configuration settings in the SD module to ensure they are set up correctly. This includes checking pricing procedures, output determination, and other relevant settings.
  Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that may be causing the error. Ensure that the custom code is compatible with the standard processes.
  Monitor Interfaces: If the error is related to an interface with another system, monitor the data being sent and received. Check for any discrepancies or errors in the data exchange.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error. Review the user roles and permissions.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to analyze the function modules involved in the SD interface.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the transaction code, the steps leading to the error, and any relevant logs.
  Documentation: Review the SAP documentation for the SD module to understand the standard processes and configurations better.
  
  By following these steps, you should be able to identify the root cause of the D9775 error and implement a suitable solution.