How To Fix D9726 - Identification number is not known

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 726

• Message text: Identification number is not known

What causes this issue?

You have not entered the identifier required.
The SAP system searches for the identifier that was specified with item
1 and priority 1 in the identification listing D_DANGOOD in Customizing.
The identification category NUM and identification type UN are delivered
with the standard system. This means that the SAP system can select the
unique UN number you have entered as identifier.

System Response

The SAP system does not carry out the action.

How to fix this error?

Ensure that the identification category NUM and identification type UN
are defined for item 1 and priority 1 in the identification listing
D_DANGOOD.
Enter an identifier of category NUM and type UN for the specification.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9726 - Identification number is not known ?

  The SAP error message D9726 ("Identification number is not known") typically occurs in the context of SAP's data management or master data processes, particularly when dealing with identification numbers for materials, customers, vendors, or other entities. This error indicates that the system cannot find a specific identification number that is expected in the transaction or process you are trying to execute.
  Causes:
  
  Missing Data: The identification number you are trying to use may not have been created or may have been deleted.
  Incorrect Input: The identification number may have been entered incorrectly, leading to a mismatch.
  Data Synchronization Issues: If the identification number is supposed to be synchronized from another system or module, there may be a delay or failure in that process.
  Authorization Issues: The user may not have the necessary permissions to access the identification number.
  Configuration Issues: There may be configuration settings in the system that are preventing the identification number from being recognized.
  
  Solutions:
  
  Verify the Identification Number: Check if the identification number exists in the system. You can do this by searching for it in the relevant master data transaction (e.g., MM01 for materials, XK03 for vendors).
  Check for Typos: Ensure that the identification number has been entered correctly without any typographical errors.
  Create the Missing Data: If the identification number does not exist, you may need to create it in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the identification number.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for any underlying system issues or configuration problems.
  Check for Data Synchronization: If the identification number is supposed to be synchronized from another system, verify that the synchronization process is functioning correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for checking master data, such as:
  
  MM03 (Display Material)
  XK03 (Display Vendor)
  FD03 (Display Customer)
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the specific module you are working with to understand how identification numbers are managed.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.